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mFax: Send a Fax From Email - OITVOIP

Written by Marissa Orsini

Updated at April 25th, 2023

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Table of Contents

Scope Requirements:

Scope

One of the main features of mFax is the ability to send and receive faxes right from your email. Below you will find instructions on how to do this.

 

Requirements:

This feature will only work from an email address associated with an active account in our system. 

 

 

Addressing the Email
  • Using any mail client such an Outlook or Gmail, compose a message. The full email address should appear as 11digitnumber@send.oitvoip.com. For example, "15556667777@send.oitvoip.com" It is important to always include the full 11 digits for faxing any number in the US or Canada.


Including a Cover Page
  • If you have your cover page setting turned on, mFax will automatically take details from your email and populate onto a cover page (how to turn this feature on/off). Email subject line will populate RE: field of the cover page. Body of email will populate the Comments fields of the cover page. (see screenshot below)

  • You will notice that the To: field on the cover page is populated with the destination fax number by default. To populate the name of a person/business instead of the fax number simply format as follows:


Attachments
  • When sending a fax from the email you can attach multiple documents types (see below). You can attach a single document or multiple documents (varying formats is fine) and they will be rendered, converted to a faxable format, and sent to your destination fax number. Once your documents are attached, simply hit SEND. That's it! We'll take care of the rest.

Allowed Email Attachments:
  • Image Files (TIFF, GIF, PNG, JPEG)
  • Adobe Acrobat Files (PDF)
  • Microsoft Office Files (DOC, DOCX, XLSX, PPTX)
  • Text Files (TXT, RTF)

TIP: If you create a file using a scanner or print to file, always choose the option black and white for the output.

 

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