Grandstream: Automated Provisioning System
Written by Marissa Orsini
Updated at September 22nd, 2026
Table of Contents
Scope
Intended Audience: All Users
The following steps will allow you to redirect a new or factory reset Grandstream phone to our provisioing servers without any prior configuration. Factory reset phone boots it will seek out the GAPS service which then points to Provisioning Server.
Requirements
- Access to Grandstream GAPs
- MAC address of phone(s) that will be provisioned
- MAC address must already have been entered in the Manager Portal
Adding MAC Address to GAPs
- Using any web browser log onto the GAPS
- Click Device Management
- Click Provision New Device
- Enter each MAC address
- Profile choose OITVOIP v2
- Click Submit