Delete Voicemail Messages
Written by Marissa Orsini
Updated at January 23rd, 2025
Table of Contents
Scope
Intended Audience: All Users
The following steps will show how to delete voicemail messages via the portal.
Requirements
- Access to Manager Portal
For Basic Users
- Log in to the portal
- Click on the Messages button on the top
- Navigate to the message you want to be deleted and on the right-hand side click the Red X to delete the message
For Office Manager Users and Above
- Log in to the manager portal
- Click on the Users button on the top
- Navigate to the User wanting to clear the VM messages and on the right-hand side click on the Pencil Icon and then the Voicemail option
- Navigate down to the Number of Messages and click on Clear Messages to delete all the voicemail messages for that user.
NOTE: The Number Of Messages does hold fax messages and voicemails. Clearing the messages will delete both voicemails and faxes assigned to this user.