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Send a Welcome Email

Written by Marissa Orsini

Updated at April 27th, 2023

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Scope

Intended Audience: All End Users

The following steps will allow you to reset the user's password for portal access and reset the voicemail PIN.

 

Requirements

  • Portal Access (Office Manager or Above) 
     
  • User Name/Extension 
     
  • User's Email Address
 

 

  1. Log in to the manager portal
  2.  Click on the Users button on the top
  3. Navigate to the user who needs a password reset and click on their name
  4. Click on the Advanced tab
  5. Verify the email address is correct and click Send Welcome Email

 

welcome message greeting email

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