Make a Call 

Via Contact Page

1. Select the contact you want to call
2. Press the phone icon to the right of the contact
   

Make a Call Via the Dialpad

1. Press on the yellow dial pad icon in the lower right corner
   
2. Dial the number or extension you wish to reach
3. Press the phone icon at the bottom to start the call
   

Transfer a Call

1. Press Transfer from an active call
   
2. Select whether to transfer to a contact or dial a number
   
3. Dial or select the contact then choose whether to use a blind or attended transfer
   NOTE: Learn more about blind and attended transfers here
   

Conference Calling

1. Press Add call from an active call
   
2. Select whether to transfer to a contact or dial a number

Record a Call

1. Press Add call from an active call
   
2. Press Record
   

Chat & SMS

Chat between users is enabled by default, however, SMS must be enabled by your service provider. Please contact your service provider for more information

1. Select the Messaging tab
   
2. Tap the yellow and white pencil icon in the lower right corner
   
3. Type in the phone number or contact you would like to message and press Send
   
4. Active chats will then appear on this tab. You can select them to send messages in the same thread

Check Your Voicemail

1. Tap the voicemail icon
   
2. Here you will be able to view any voicemail messages that have been left for you
   
3. You can sort through them by new, saved, and trash. To change the sorting, click the drop-down arrow next to Voicemail in the top right and select what you would like to sort by
4. Tap on the voicemail to see the following options
   • Listen to the voicemail
   • Call back the caller
   • Save the voicemail
   • Forward to voicemail to another extension
   • View the voicemail and caller information
   • Delete the voicemail