• Home
  • Hosted Voice
  • Local & Toll Free Porting

Project Ports

Written by Marissa Orsini

Updated at April 26th, 2023

Contact Us

  • The Essentials
    FAQs Forms
  • Announcements
    Carrier Events mFax Events Platform Events Release Notes
  • Billing Administration
    Datagate OneBill
  • Faxing
    mFax - Analog mFax - Digital Native Fax
  • Hardware & Software
    Manual Configuration Provisioning NDP Axis Cisco Fanvil Grandstream Polycom Snom Yealink Mobile Applications Desktop Applications Mobile-X SNAPbuilder TeamMate Connector UC Integrator
  • Hosted Voice
    Auto Attendants Branding Call Queues Call Routing CDRs Conferencing E-911 Features Fraud Integrations Inventory / Phone Numbers Local & Toll Free Porting Onboarding Recommendations SNAP.HD SIP Trunking SMS / MMS Users Voicemail Caller ID
  • Troubleshooting
    VoIPmonitor Firewalls PBX
  • Ray's Stuff
+ More

Table of Contents

Validate Number Eligibility Project Port Template Columns Number Eligibility Review

Scope

Intended Audience: White Label Partners

This doc will show you the necessary steps to submit a project port 

 

Requirements

  • Complete the Project Port Template excel sheet 
     
  • CSR / Invoice 
     
  • Minimum of 3 weeks for requested FOC date 
     
  • Minimum of 100 Telephone Numbers (TNs) per losing carrier SPID/underlying carrier 
     
  • Submit a request to the porting department
 

 

Validate Number Eligibility

  1. Complete and fill out the Project Port template sheet in Partner Central.

Project Port Template Columns 

  1. Account Name
    1. Business Name on the Invoice/CSR
  2. Billing Telephone Number (BTN)
  3. New Billing Telephone Number (NBTN) or Disconnect Remaining Lines
    1. Partial - Provide a number not porting
    2. Full - select Disconnect remaining lines
  4. Business/Customer Name
    1. Client who submitted the request
  5. Service Address Line 1    
    1. Street address
  6. Service Address Line 2
    1. Unit/Suite/Bldg/Floor number    
  7. Service City    
    1. City Name
  8. Service State Code
    1. State abbreviation    
  9. Service Zip (optional plus four)
    1. 5 digit zip    
  10. Telephone Number
    1. DID porting    
  11. Requested Order FOC Date
    1. 3 Week minimum to port    
  12. Pin Number
    1. Port out PIN for the losing carrier
  13. Account Number
  14. LOA Authorizing Person's Name    
    1. Authorized person on the account
  15. LOA Date    
    1. Date in which the project port was sent to ports@oit.co
  16. Enable SMS/MMS YES or NO?    
  17. Less than a cumulative 250,000 minutes
    of use per month?
    1. Yes if under / No if over
  18. Subaccount/Location
    1. NA - OIT use
  19. Include the Invoice or CSR for the account
  20. Send the template and invoice/CSR to ports@oit.co

Number Eligibility Review

  1. We will review the request and will provide an approval response within 72 hours
  2. Once approved, you will be provided an update of the DIDs porting
    Note: There may be more than one porting case

 

harbors port project

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Unlock Google Voice Number for Porting
  • Number Barn Porting Requirements
  • Porting Checklist
  • Port In Your Existing Numbers
  • Request a New DID

Knowledge Base Software powered by Helpjuice

Expand