Multicast Paging on Polycom Phones
Written by Chaz Warren
Updated at October 12th, 2023
Table of Contents
Scope
Intended Audience: Channel Partners, White Label Partners, or Tier 1 Technicians & higher
Multicast Paging enables a user to transmit a live, unidirectional message to fellow subscribers in a paging group. Recipients of the message are unable to provide a response via the pager. The Multicast Paging system broadcasts the message through the speakerphone integrated into the Polycom phone.. This document will help configure Multicast Paging on Polycom phones.
Requirements
- Access to the Manager Portal
Polycom Multicast Paging Overrides
The following override will create two page groups; page group 1 is "All Page" and page group 2 is "Sales." Devices that include these override settings will be able to send pages to these two groups.
- ptt.pageMode.enable="1"
- ptt.pageMode.group.1.label="All Page"
- ptt.pageMode.group.2.label="Sales"
- feature.nonVolatileRingerVolume.enabled="1"
- np.normal.ringing.toneVolume.chassis="1000"
- np.normal.alert.messageWaiting.tonePattern="silent"
In order to receive pages, individual devices must 'subscribe' to one or more page groups. The following override will allow devices to subscribe to the Sales group (group 2).
- ptt.pageMode.group.2.subscribed="1"
The following override will allow devices to subscribe to both the Page All group (group 1) and the Sales group (group 2).
- ptt.pageMode.group.1.subscribed="1"
- ptt.pageMode.group.2.subscribed="1"
The default multicast IP address used by Polycom phones is 224.0.1.116. The default multicast port is 5001. Default values may be changed with the following overrides:
- ptt.address="224.0.1.117"
- ptt.port="5003"