Types of Faxing
Written by Marissa Orsini
Updated at April 1st, 2025
Table of Contents
Scope
Intended Audience: All Clients
Our platform support various types of faxing. The different models are explained below.
Notice
mFax has been sunset and is no longer available for new clients
mFax - Digital
mFax is our latest faxing product that lets you send and receive faxes digitally using email, windows printer drivers and an easy to use web portal.
mFax - Analog
mFax is our high reliablity option for physical fax and imaging machines. We use the mFax Faxbridge to deliver an analog connection to your device before sending digitally to our service.
Native Fax - Analog
A piece of equipment called an Analog Telephony Adapter (ATA) can be used to connect your
g fax machine, or another device, to our service. This option is used if providing your
own ATA. We support T.38 with G.711u failback. Note that we will not be able to assist in
troubleshooting any issues related to faxing with traditional ATAs.
Native Fax - Digital
Native Fax allows inbound and outbound faxing using email or via the Manager's Portal. The
user assigned to the fax line and can send outgoing faxes, receive faxes, and check their fax
history online. Faxes can also be sent and received via email.
Unlimited Fax Line (VMF) - Retired
This option is designed for those who prefer to use physical fax machines. It requires the use of an adapter (ATA) such as the Obi300 or our Instant Fax module. Faxes are sent from the fax machine. Inbound faxes can be delivered to the machine or email as required. Fax lines are billed per machine connected.