• Home
  • Billing Administration
  • Datagate
  • Customers

Datagate: How to Add and Edit Customers

Written by Marissa Orsini

Updated at May 4th, 2023

Contact Us

  • The Essentials
    FAQs Forms
  • Announcements
    Carrier Events mFax Events Platform Events Release Notes
  • Billing Administration
    Datagate OneBill
  • Faxing
    mFax - Analog mFax - Digital Native Fax
  • Hardware & Software
    Manual Configuration Provisioning NDP Axis Cisco Fanvil Grandstream Polycom Snom Yealink Mobile Applications Desktop Applications Mobile-X SNAPbuilder TeamMate Connector UC Integrator
  • Hosted Voice
    Auto Attendants Branding Call Queues Call Routing CDRs Conferencing E-911 Features Fraud Integrations Inventory / Phone Numbers Local & Toll Free Porting Onboarding Recommendations SNAP.HD SIP Trunking SMS / MMS Users Voicemail Caller ID
  • Troubleshooting
    VoIPmonitor Firewalls PBX
  • Ray's Stuff
+ More

Table of Contents

Scope Requirements Sync Customers with Connectwise Add Customers Manually Edit Existing Customer Information

Scope

This article will show you how to add new customers and edit existing customers.

 

 

Requirements

  • Access to Datagate 
     
  • ConnectWise Integration (optional)
 

 

Sync Customers with Connectwise

  1. Click on Customers in the main menu.

     
  2. Click the cogs icon.
  3. Click the CW symbol to start the sync.
  4. Click Confirm 

     

Add Customers Manually

  1. Click on Customers in the main menu.
  2. Click the + symbol.

     
  3. Enter customer details into Add Customer window opened

     
  4. Click the floppy disk symbol to save

Edit Existing Customer Information

  1. Click on Customers in the main menu.

     
  2.  Click the Customer Code or Name Link 

     
  3. Go to the Details Tab

     
  4. Edit any information needed. 
     
  5. Click the floppy disk symbol to save

 

edit customers customer data

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • OneBill: Create New Subscriber Account
  • Datagate: Add and Edit Customer Sites
  • Datagate: Add and Edit Customer Products
  • Datagate: Sync Quickbooks Online Customers

Knowledge Base Software powered by Helpjuice

Expand