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Datagate: Training Syllabus

Written by Marissa Orsini

Updated at May 30th, 2023

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Table of Contents

Scope Training 1

Scope

Intended Audience: White Label Partners

The following topics are will what will be discussed during the Datagate WLP billing training.

 

 

Training 1

  1. Settings
    1. Organizational Settings
    2. Invoices
    3. Tax Rates
    4. Tax Codes
    5. Payment Terms
       
  2. Customers
    1. Adding a Customer / Syncing with CW / Syncing with Autotask
    2. Customer Export
    3. Agreements
    4. Service Items
    5. Products
    6. Sites
    7. Assignments
    8. Users
    9. Notes
    10. Invoices
    11. Products Transactions
    12. Usage
       
  3. Product Templates
    1. Adding a New Template
    2. Edit Pricing on Existing Products
       
  4. Reseller Users
    1. How to Add a new User
       
  5. Import Menu
     
  6. Exceptions
    1. Run Report
    2. Report Explanation
       
  7. Invoicing
    1. Generate Invoices tab
    2. Action Invoices Tab
    3. Exporting Invoices to CW/Autotask
       
  8. Rate Cards
     
  9. Customer End Portal

 

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