Kevin Dutkiewicz
kevin@oit.co
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2024-06-24 Native Fax Outbound Faxing Failure (Resolved)
Published June 24th, 2024 by Kevin Dutkiewicz
Event Description: Inbound and Outbound faxes intermittently failed to be transmitted or received. Event Start Time: 2024-06-22 11:51 EDT Event End Time: 2024-06-24 14:21 EDT RFO Issue Date: 2024-06-26 Affected Services: Native Fax Inbound and outbound transmission of faxes. Event Summary Initially during the major incident outbound faxes were r
DevOps / Automation Engineer
Published August 24th, 2023 by Kevin Dutkiewicz
Fully Remote DevOps / Automation Engineer OIT Job Posting Header About OIT | OITVOIP OIT, LLC is an award-winning Unified Communications company s About OIT | OITVOIP OIT, LLC is an award-winning Unified Communications company serving the needs of MSPs, ISPs, and VARs throughout the globe. Having started as a Managed Service Provider, working with m
2024-03-02 LAS Core Dump (Resolved)
Published March 4th, 2024 by Kevin Dutkiewicz
Event Description: LAS Core Dump Event Start Time: 2024-03-02 13:06EST Event End Time: 2024-03-02 13:23 EST RFO Issue Date: 2024-03-04 Affected Services: Inbound and Outbound call services from the LAS datacenter. Event Summary The core NMS service crashed resulting in active calls to drop and registrations shift to other servers as part of thei
2024-04-30 GRR Loss of Network Connectivity (Resolved)
Published May 2nd, 2024 by Kevin Dutkiewicz
Event Description: The SNAPHosted server oit-core-041-grr.cls.iaas.run experienced a period of intermittent connectivity availability. Event Start Time: 2024-04-30 15:51 EDT Event End Time: 2024-04-30 17:28 EDT RFO Issue Date: 2024-05-02 Affected Services: Inbound and outbound calling Phone and device registration Event Summary The GRR server wa
2023-08-15 Packet Loss and High Latency on GRR server (Resolved)
Published August 17th, 2023 by Kevin Dutkiewicz
Event Description: Packet Loss and High Latency on GRR server Event Start Time: 2023-08-15 12:30 EDT Event End Time: 2023-08-16 17:00 EDT RFO Issue Date: 2023-08-17 Affected Services: All services from core server GRR Event Summary High packet loss and unreliable communication using the GRR server. Event Timeline August 15, 2023 11:00 EDT - Start
2024-02-02 Summary of Outage (Resolved)
Published February 6th, 2024 by Kevin Dutkiewicz
Event Description: Outage caused by DNS Event Start Time: 2024-02-02 23:22 EST Event End Time: 2024-02-03 01:05 EST RFO Issue Date: 2024-02-06 Affected Services: Inbound and outbound calling Phone and device registration Access to Manager Portal Event Summary The domain ucaasnetwork.com registration lapsed causing DNS resolvers unable to resolve